Position Summary
The Receptionist handles both telephone and walk-in office traffic with a pleasant greeting and efficiently directs the party to the appropriate company personnel. The Receptionist is expected to have the switchboard open and operating promptly at8:00 a.m. and throughout the day until 5:00 p.m. Relief switchboard coverage will be provided for a one-hour lunch. The Receptionist should work with relief coverage to determine appropriate times for lunch and breaks.
Essential Duties and Responsibilities
• Greet and direct visitors and clients in a professional, friendly, hospitable manner
• Professionally administer all incoming calls
• Ensure phone calls are redirected accordingly
• Take and retrieve messages for all personnel
• Coordinate pick-up and delivery of express mail services
• Assist office personnel with other related clerical duties such as photocopying, faxing, filing and collating
Position Qualifications/Requirements
• Excellent phone etiquette
• Proficient PC skills to include Microsoft Office applications
• Proactive and able to handle multiple tasks in a timely manner
• Possession of strong organizational and filing skills
• Ability to work collectively with office personnel
• Ability to work independently on assigned tasks as well as accept direction on given assignments
• Excellent verbal, written and interpersonal communication skills
• Bilingual (English-Spanish)
• Customer service driven
• Professional appearance
• Punctual
It is NOT ok to contact this poster with commercial interests.
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Clerical Receptionist
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