The Account Representative, Third Party may perform variety of functions to include: Skip Tracer andProcessor. The Account Representative uses variety of tools to include the Internet, electronic directory assistance, location service, databases and etc. to verify consumer demographics and actively work the collection and management of refunds. Individual must build rapport with the claimant bycontact eitherthrough mail, email, fax, orover the telephone and present information in a professional and accurate manner. Incumbent must follow all customer work standards and must meet performance criteria to include assigned goals. Duties include contacting claimants of past due refunds by correspondence and telephone to discuss and secure prompt reimbursement. Incumbent must exercise tact and sound judgment. Work is performed within clearly defined areas of regulations and procedures whichis reviewed and monitored by yourself.

MINIMAL QUALIFICATIONS: