Part Time Technical Support Help Desk Representative
Shop Latino TV
Shop Latino TV is the only Spanish television Sales channel in the United States and Puerto Rico, offering complete service to the growing Hispanic community. Created by Latinos for Latinos, on Shop Latino TV, our mission is to offer the most complete line of products that are of special interest to the community, with the best price-to-value ratio, excellent customer service characterized by the form and style of our Latin culture, based on the principles and traditions we share.
Currently our company is looking to hire a Technical Support Help Desk/Jr. System Administrator who will be reporting directly to the VP of Information and Technology in our corporate offices. This position will be located in our company’s headquarters in Miami, FL. The shifts would be Monday to Saturday, 12:00PM to 4:00PM, or 4:00PM to 8:00PM with a total of 24 hours a week.
The primary responsibilities for this role are:
• Assist external clients and in house employees in IT troubleshooting, diagnosing, and resolving business IT software and hardware in a Help Desk environment.
Requirements:
• Knowledge of ESD requirements and usage.
- Minimum 2 years experience with computer repair and support of multi-vendor products including PC'S, Laptops, and Printers & Servers.
• Individuals should be versed with installing equipment and supporting various operating systems, utilities, application software, imaging and network connectivity issues.
• Specific knowledge of Asterisk, Linux and Windows Networking
• Minimum of 1 - 2 years experience required with Troubleshooting, diagnosing, and resolving business IT software and hardware in a Help Desk environment.
• Bilingual English Spanish highly preferred due to the culture of the organization.
- Profesional and Mature manner of Customer Service and Helping Skills
Applicants meeting the above requirements should submit resume in a Microsoft Word document to aduda@shoplatinotv.com for immediate consideration.
www.shoplatinotv.com
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It is NOT ok to contact this poster with commercial interests.
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